Case Study

Capturing Real Family Moments: How Brands Scale Authentic, Family-Friendly UGC with CrowdRiff Creators

How brands use authentic, creator-captured moments to tell real family stories, highlighting genuine interactions, multi-generational experiences, and what it actually feels like to visit.
2.4x
more trust in content that's created by real people over brand-produced visuals—especially when researching travel with family
3x
more value from each shoot compared to single-use content from influencers
Introduction
The Challenge
 

For destinations and attractions, family-friendly content is essential—but notoriously difficult to produce well. 

Authentic family moments can’t be staged. Coordinating shoots with parents, kids, and multiple age groups is complex, time-consuming, and often unrealistic for lean teams. Even when brands manage to organize family shoots, the results can feel overly posed or promotional, missing the spontaneity that families respond to most.

At the same time, family-focused content has to do a lot of work. It needs to appeal to parents, kids, grandparents, and caregivers alike—while still feeling natural, welcoming, and true to the experience. 

When content feels scripted or intrusive, audiences notice.

More people = more to organize
Trying to manually source a busy family-style influencer can take weeks of back and forth emails.
Capture the real experience without feeling staged
Overly organized shoots lose their sense of authenticity.
Capturing family content presents unique challenges
Authenticity sometimes comes with some unpredictability.
 
The Solution

CrowdRiff Creators helps brands capture family-friendly content by working with creators who document experiences as they naturally unfold.

 
 
 
 

Rather than interrupting the moment, creators act as observers and participants—capturing the full family experience from arrival to activity to downtime. This approach allows brands to showcase real interactions, genuine reactions, and the small moments that make family travel memorable.

Because creators are embedded in the experience, brands gain access to content that feels lived-in and relatable. The result is a steady stream of family-focused visuals that reflect what it’s actually like to visit, not just what it looks like on paper.

To recap, CrowdRiff Creators can:

Source phone, action camera, and drone footage.
Provide clips to tell a single story, or reuse as part of a roundup or trend.
Full usage rights that never expire. Unlike traditional influencer contracts.
The Results

The result is family content that feels authentic, inclusive, and emotionally resonant—and performs across channels.

Brands walk away with:

  • Natural interactions between parents, kids, and extended family
  • Multi-generational moments that reflect real visitation
  • A mix of movement, discovery, and rest
  • Versatile assets that work across social, web, and paid campaigns

Destination teams consistently find that creator-led family content resonates more deeply than staged alternatives. As one DMO shared when reflecting on family-focused storytelling, seeing real families experience a destination brings the story to life in a way traditional shoots can’t.

That authenticity translates into stronger engagement on social platforms, where family content is frequently saved, shared, and revisited during trip planning. With full usage rights, brands can continue to reuse and repurpose these assets—extending the value of every shoot and building a long-term library of family-friendly content.

Check out these Creator-fueled Reels

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Capturing Real Family Moments: How Brands Scale Authentic, Family-Friendly UGC with CrowdRiff Creators
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more trust in content that's created by real people over brand-produced visuals—especially when researching travel with family
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more value from each shoot compared to single-use content from influencers
 
 
 
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